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YOU CAN MANAGE SATISFACTION!

Nowadays business is oriented on a customer.
And future of any company depends in any respect on value and concepts on the basis of which it creates its relations with customers and partners.

Having necessary instrument – research of customer satisfaction and loyalty – you get control and possibility to manage these satisfaction and loyalty

CHERKASOV R&C means:

  • specialization on customer satisfaction and loyalty studies and projects. It is the unique specialized consulting company in Russia;
  • practical results of more than 45 studies and implemented programs;
  • international standards of work and own developments in studies;
  • experience in collaboration with Russian and multinational companies.

Main Highlights:

  • 2004 – foundation of the Company;
  • 2009 – Official partner of SIMUL8 Company on the territory of Russia;
  • founder and senior partner – Cherkasov Pavel;
  • education: Moscow State university named after M.V.Lomonosov, psychology faculty, Stockholm School of Economics, executive MBA (strategic marketing);
  • experience on leading positions in investment-construction and consulting companies;
  • corporate training in Tetra Pak in 2000 under Program of Customer Satisfaction;
  • independent consultant of Tetra Pak on Customer Satisfaction Programs in Russia and CIS during 13 years.

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Cherkasov R&C
Moscow +7 903 611 7113
Saint-Petersburg +7 911 710 7880
info@ChRC.ru
www.ChRC.ru